Shipping & Delivery
Thank you for taking the time to read our shipping policy.
We at KIDS T-SHIRT LOCKER appreciate your business so we will do everything to make your shopping
experience worry-free. We have compile most of your concern about shipping in the form of questions and answers.
• How long will it take for my order to arrive?
Orders shipped will typically arrive within 5-10 business days.
During peak holiday seasons, pandemics, or severe inclement weather, delivery within the USA should be expected within 5-7 business days (note that ‘business days’ excludes weekends and holidays). We’ll provide a link in your confirmation email so you can easily check the status of your order at any time.
International orders (outside of the USA) may take up to 4-6 weeks to arrive. During peak holiday times, pandemics or when there is severe inclement weather, items may take up to 2 weeks to arrive.
•How long will it take for my order to ship?
Orders will typically ship within 3 to 5 business days, however during peak holiday seasons, pandemics or with severe inclement weather, it may take currently up to 7-10 days.
• Why haven't I received my package?
Please check the tracking on your package.
If your order status shows "Delivered" and you did not receive the item, please follow up with the carrier listed on your order status page. KIDS T-SHIRT LOCKER is not responsible for lost or stolen packages.
Please also note that order tracking information may not be up-to-date on orders outside of the USA. According to FedEx, "FedEx International Mail Service provides an additional level of visibility to your economical international shipping, however this is not a tracking process. As FedEx hands your package off to a local postal authority, there can be a lag time of 2—5 days where your package is not visible. Not every country scans their packages or performs a full set of scans. FedEx is not responsible for packages once they have been handed off to the local postal authority."
• What happens if my order is 'refused' or 'returned to sender'?
Orders that are 'Refused' or 'Returned to Sender' will be processed as a return and are not re-shipped. These include orders that could not be delivered due to incorrect address information entered during the ordering process. These types of returned orders are eligible for a refund for cost of goods (shipping is not refundable) ."
. Who pays the duty
You are responsible for all duty that will occur
. If you have any concern that have not been cover here you can drop us a line anytime via our contact page.
. What happens if i choose the wrong size
. Unfortunately we do no stock any inventory all product are made to order so a refund will not be possible
Please refer to our size guide that are displayed with all product.